Knowledge Base

How can we assist you today?

Comprehensive guides, manuals, and troubleshooting resources for ACTAtek4, AMS, IP-Reader, IoT controllers, and more.

Subscribe to ACTAtek Unified on YouTube
🎫
Submit a Ticket
📋
View Existing Ticket
🛡️
Warranty & Support Policy
🖥️
Live Demos

Browse by Category

🔩
Hardware
ACTAtek4, IoT Controller, IP-Reader, IO Board, Temsen & accessories
Expansion & Modules
IO Board PoE Module UPS
View all hardware articles
💻
Software
AMS, SaaS, Agent3, Smart Time & mobile apps
Utilities & Sync Tools
Agent3 Data Sync Smart Time
View all software articles
⚙️
Middleware API / SDK
Integration docs for developers
Hardware APIs
ACTAtek4 Device API
Software & Cloud APIs
AMS API AMS SaaS API
Specialty Integration
Lift Control Integration
🔒
Network Security
TLS, SSL, firewall & secure connectivity
🔧
Troubleshooting
Step-by-step fixes for common issues
Network & Security Fixes
Network Security Troubleshooting
Browse all troubleshooting
🏠
Remote Access & Internet Setup
Guides for connecting ACTAtek devices securely from public networks.
🏅
Certificates
Compliance & certification documents
Compliance Documents
View All Certificates

Popular Articles

01
AMS Installation Quick Guide Software › AMS
02
Quick notes: AMS software installation & device registration steps Software › AMS
03
AMS Installation & User Manual file download User Manuals › AMS
04
How to manually re-send Event Logs back to AMS database Software › AMS
05
How to check whether the AMS API is working correctly Middleware API/SDK › AMS API
06
Jakin Technical Support Statement & Warranty Program Support & Warranty