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AMS SaaS
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What are the steps for the migration from the on-premises AMS to the AMS SaaS?

Step1.Login to the register device's [Terminal List] to ensure that the device's up-to-date event logs data were sync. with the on-premises  AMS database already.   Step2.Use Microsoft SQL Server Mana...

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How to Create New Domain for a New Customer in SaaS AMS

Quick Steps:-   1. Log in to the AMS by Administrator's account using the below default credentials. Login ID :- Admin

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What are the Basic Hardware & Software Requirements for SaaS AMS server?

Please download the attached files for more information.

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AMS SaaS & ACTAtek Firmware compatibility information

AMS SaaS & ACTAtek Firmware compatibility information:

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How to access the AMS SaaS API with the domain name supported?

***************************************************** The new AMS SaaS version 2.0.0.0 (Build 2020.12.15 05:16:23 AM) API starts to support the domain name. Note:This build added below new API functio...

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How can I resend a registered device’s event log data to the AMS SaaS domain database?

Step 1. Log in to the target domain device’s [Terminal List] page and delete any existing server list(s). Step 2. Log in to the target AMS SaaS domain, then go to [Access Manager] → [View Terminal] → ...

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Where can I download the AMS SaaS User Manual file?

Please check the attached file for more information.

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How to create a new login user for the AMS SaaS domain name and enable the user to add manual event logs?

Please follow the below step-by-step instructions.   1.Go to AMS System Settings tab and click on Add Account.   2.Enter the details for the new account and click on Save.

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Where can I download the AMS SaaS End User License Agreement and Privacy/Data Protection Statement?

Please download the documents from the attached files. AMS_SaaS(EULA)v1.3.pdf AMS_SaaS(DATA PROTECTION)v1.2.pdf   Last Updated: January 2026

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Admin and Standard User Roles Explained in AMS SaaS

  Understanding Login IDs in AMS SaaS Overview The concerns raised refer to the Login ID created by the client when logging into the AMS SaaS platform. Login IDs are essential for managing user access...

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AMS SaaS— Quick Installation Guide

Step-by-step quick-start guide for installing Access Manager Suite Software as a Service (AMS SaaS) on a supported Windows environment. Recommended for system integrators and IT administrators perform...

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