Loading knowledgebase suggestions...

» Articles in this category:

	What are the steps for the migration from the on-premises AMS to the AMS SaaS? Step1.Login to the register device's [Terminal List] to ensure that the device's up-to-date event logs data were sync. with the on-premises  AMS database already.   Step2.Use Microsoft SQL Server Mana... How to Create New Domain for a New Customer in SaaS AMS Quick Steps:-   1. Log in to the AMS by Administrator's account using the below default credentials. Login ID :- Admin What are the Basic Hardware & Software Requirements for SaaS AMS server? Please download the attached files for more information. AMS SaaS & ACTAtek Firmware compatibility information AMS SaaS & ACTAtek Firmware compatibility information: How to access the AMS SaaS API with the domain name supported? ***************************************************** The new AMS SaaS version 2.0.0.0 (Build 2020.12.15 05:16:23 AM) API starts to support the domain name. Note:This build added below new API functio... How to resend the registered device's event logs data back to the AMS SaaS domain database? Step 1.Login to the target domain name device's [Terminal List] page to delete any existing server list(s) first.   Step 2.Login to the target AMS SaaS domain name,and then go to [Access Manager]->... Where can I download the AMS SaaS User Manual file? Please check the attached file for more information. How to create a new login user for the AMS SaaS domain name and enable the user to add manual event logs? Please follow the below step-by-step instructions.   1.Go to AMS System Settings tab and click on Add Account.   2.Enter the details for the new account and click on Save.

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies