Jakinid Support Website Help Desk (Jakinid.com) Knowledgebase Application Software
AMS Desktop Enrollment software
Suggested knowledgebase articles:

Knowledgebase Application Software AMS Desktop Enrollment software

Articles in this category

Where can I download the LogiPrint brochure file?

Please download it from the attached file.

137
(0)

Where can we download the DE software installation and user manual file?

Please kindly check the attached file for more information.

1,482
(1)

Instructional Video for Installing and Configuring AMS Desktop Enrollment Software

Please download the video from the link below.http://www.actatek.com/Downloads/support

295
(0)

After clicking 'Start FingerPrint Scan',an error message shows that Enrollment process failed.Error description:The frame source device is not connected.How to resolve the error?

Please close the DE software first,and also unplug the LogiPrint device. After that please unzip the "ftrScanAPI_win10.zip" file,and then copy the "ftrScanApi.dll" file to overwrite the old file locat...

1,496
(1)