Knowledgebase
Jakinid Support Website > Help Desk (Jakinid.com) > Knowledgebase

Search help:


Why was the device's Date/Time not correct after the power failure ?

Solution

To comply with US/EU RoHS regulations, the ACTAtek device utilizes a capacitive battery to maintain date and time information. When the device is powered on and fully charged for several days, it can preserve this data for approximately one week.

However, if the device is not fully charged and experiences power outages or not used for a while, it will be unable to retain the most current date and time.

 

Solution:

 As a solution, customers are advised to access the device's [Terminal Clock] web page and enable the SNTP time server settings.

By doing so, the device will automatically synchronize with the SNTP time server upon restarting after any power interruption.

 
Was this article helpful? yes / no
Related articles How to configure Shift Management,and generate Shift Report?
What is the specification of ACTAtek4's power adaptor?
We had some questions about the AMS DB.Inside AMS Event Logs table,there are 3 timestamps,can you explain what did they mean?
What are the steps for the migration from the on-premises AMS to the AMS SaaS?
May we have the steps about how to migrate the AMS from the existing AMS server to another new AMS one?
Article details
Article ID: 50
Category: General
Views: 1063
Rating (Votes): Article rated 5.0/5.0 (3)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies