Configuring Syslog on ACTAtek A4 Devices

Purpose: This article explains how to configure Syslog on ACTAtek A4 devices to forward event logs to a remote Syslog server for monitoring and compliance purposes.

Prerequisites

• ACTAtek A4 device with administrative access

• Syslog server software installed (e.g., Kiwi Syslog Server)

• Network connectivity between the ACTAtek device and the Syslog server

Configuration Steps

1. Install Syslog Server Software Download and install a Syslog server application such as Kiwi Syslog Server on the designated server machine.

2. Configure Firewall Settings Allow inbound UDP traffic on port 514 in the firewall settings of the Syslog server. This port is the default for Syslog communication.

3. Enable Syslog on ACTAtek A4

   • Log in to the ACTAtek A4 administration interface.

   • Navigate to Terminal Settings → Remote Syslog Settings.

   • Enable the Syslog option.

   • Enter the Syslog Server IP Address where the Syslog software is installed.

   • Click Submit to apply the changes.

4. Reboot the Device Restart the ACTAtek A4 device to activate the Syslog service with the new configuration.

5. Verify Logs Open the Syslog server application (e.g., Kiwi Syslog Service Manager) and confirm that event logs from the ACTAtek device are being received.

Verification Example

• System Log Output: Shows device events such as authentication attempts, biometric thresholds, and service daemon activity.

• Kiwi Syslog Manager Output: Displays incoming logs with timestamps, hostnames, and event details (e.g., card authentication, fingerprint quality, push service events).

Attachments:
a4_system_log.jpg
kiwi_syslog_server.jpg