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» Category: Errors & Fixes
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To help troubleshoot the client's network connection problem further from the registered device to the AMS server.
Please follow the steps below to enable and retrieve (copy/paste) the 'AMS Host Offl... |
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For those Users who got the "No User Record" message after accessing the device,it means that his/her finger can not be recognized properly at the device. The possible cause was due to his/her FingePr... |
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Regarding the below issue,it was due to the device's back side tamper switch button was not firmly pressed with the wall mounting bracket.
And then the device will generate the system log entries t... |
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$s = 1;
if (file_exists(HESK_PATH . 'hesk_license.php'))
{
$h = (!empty($_SERVER['HTTP_HOST'])) ? $_SERVER['HTTP_HOST'] : ((!empty($_SERVER['SERVER_NAME'])) ? $_SERVER['SERVER_NAME'] : getenv('SERVER_NAME'));
$h = str_replace('www.','',strtolower($h));
include(HESK_PATH . 'hesk_license.php');
if (isset($hesk_settings['license']) && strpos($hesk_settings['license'],sha1($h.'h3&Fp2#LaA&59!w(8.Zc]*+uR512')) !== false)
{
$s = 0;
}
else
{
echo 'INVALID LICENSE (NOT REGISTERED FOR '.$h.')! ';
}
}
if ($s)
{
echo '
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid ';
}
echo ' |
