Knowledgebase
Jakinid Support Website > Help Desk (Jakinid.com) > Knowledgebase

Search help:


» Category: AMS SaaS  (Go back)

» Articles in this category:

 
What are the steps for the migration from the on-premises AMS to the AMS SaaS? Article rated 5.0/5.0
Step1.Login to the register device's [Terminal List] to ensure that the device's up-to-date event logs data were sync. with the on-premises  AMS database already.   Step2.Use Microsoft SQL Server Ma...
How to Create New Domain for a New Customer in SaaS AMS Article rated 5.0/5.0
Quick Steps:-   1. Log in to the AMS by Administrator's account using the below default credentials. Login ID :- Admin
What are the Basic Hardware & Software Requirements for SaaS AMS server? Article rated 5.0/5.0
Please download the attached files for more information.
AMS SaaS & ACTAtek Firmware compatibility information Article rated 5.0/5.0
AMS SaaS & ACTAtek Firmware compatibility information:
How to access the AMS SaaS API with the domain name supported? Article rated 5.0/5.0
***************************************************** The new AMS SaaS version 2.0.0.0 (Build 2020.12.15 05:16:23 AM) API starts to support the domain name. Note:This build added below new API functio...
How to resend the registered device's event logs data back to the AMS SaaS domain database? Article rated 5.0/5.0
Step 1.Login to the target domain name device's [Terminal List] page to delete any existing server list(s) first.   Step 2.Login to the target AMS SaaS domain name,and then go to [Access Manager]->...
Where can I download the AMS SaaS User Manual file? Article rated 5.0/5.0
Please check the attached file for more information.
How to create a new login user for the AMS SaaS domain name and enable the user to add manual event logs? Article rated 5.0/5.0
Please follow the below step-by-step instructions.   1.Go to AMS System Settings tab and click on Add Account.   2.Enter the details for the new account and click on Save.
 
$s = 1; if (file_exists(HESK_PATH . 'hesk_license.php')) { $h = (!empty($_SERVER['HTTP_HOST'])) ? $_SERVER['HTTP_HOST'] : ((!empty($_SERVER['SERVER_NAME'])) ? $_SERVER['SERVER_NAME'] : getenv('SERVER_NAME')); $h = str_replace('www.','',strtolower($h)); include(HESK_PATH . 'hesk_license.php'); if (isset($hesk_settings['license']) && strpos($hesk_settings['license'],sha1($h.'h3&Fp2#LaA&59!w(8.Zc]*+uR512')) !== false) { $s = 0; } else { echo '

INVALID LICENSE (NOT REGISTERED FOR '.$h.')!

'; } } if ($s) { echo '

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid

'; } echo '
'; include(HESK_PATH . 'footer.txt'); echo '';