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Firmware Force Upgrade

Solution

Force Firmware Upgrade Mode

ACTAtek device requires a forced upgrade or downgrade in certain cases, such as:

  1. CGI error during firmware upgrade

  2. CGI error on the firmware upgrade page

  3. Firmware upgrade page not accessible

  4. Regular firmware upgrade not taking effect after completion

  5. Super Admin account corruption or internal database corruption

Steps for a successful forced firmware upgrade in the above cases:

  1. In your browser, type:

            http://DEVICE_IP/cgi-bin/systemUpgrade.cgi?command=0&pwd=ReBoOtNoW
  1. Click Browse to locate the firmware file (previously downloaded from our website). Select the file, click Open, then click Upload to begin the upgrade.

    • You will be prompted to upgrade the ACTAtek device.

    • The process should take a few minutes.

    • Once the upgrade is complete, reboot the unit to apply the new firmware.

    Note: From this page, you can also view the current firmware version and the upgrade count, which shows how many times the system has been upgraded for reference.

  2. After clicking Upload, the system will install the new firmware and automatically reboot to apply the changes.

 

 

 

Attachments:
steps.jpg steps.jpg

 
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Article ID: 150
Category: Firmware & Updates
Views: 10899
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